Contact

General enquiries:

Melton Spinney Rd, Melton Mowbray, Leicestershire, LE14 4SB (Sat Nav LE13 1SQ)
Tel: 01664 567777
Email: info@twinlakespark.co.uk this email is for enquiries only, please use our online contact for feedback regarding your visits.

Charity/Fundraising requests:

All requests for charitable support must be e-mailed to info@twinlakespark.co.uk at least 6 weeks prior to the event. The e-mail must contain details of the event itself (including times, dates and locations), the cause, the person requesting and there must be a telephone number and postal address included also. Please also explain to us briefly why you feel we should support your event.

Please note that Twinlakes Park does not give financial sponsorship towards any organisation – we only give tickets as raffle prizes to selected charitable causes. Your request for assistance will be reviewed in line with the other requests we have received and we will donate tickets where possible, however – whilst we try our best to support as many good causes as possible over the course of the year – please note that this cannot be guaranteed for all events.

Contact us regarding a recent visit:

Please use our quick and easy online form, this helps speed up response time. Click here to begin. Please use this link for feedback on your visit, for general enquiries please email: info@twinlakespark.co.uk

Your feedback is really important to us, we have a dedicated Customer Service team here at Twinlakes Park, committed to ensuring we respond to guest comments, taking the necessary actions to continually make improvements in the experience we deliver to our guests. To ensure that we are able to investigate your feedback fully, please contact us within 4 weeks of your visit. We regret that we are unable to assist with feedback after this time.

Please be advised that it may take up to 28 working days to respond to your feedback due to investigations which may need to take place.