General enquiries: 

Melton Spinney Rd, Melton Mowbray, Leicestershire, LE14 4SB
Tel: 01664 567 777 / Fax: 01664 560 070
Email: this email is for enquiries only, please use our online contact for feedback regarding your visits.

Contact us regarding a recent visit:

Please use our quick and easy online form, this helps speed up response time. Click here to begin. Please use this link for feedback on your visit, for general enquiries please email:

Your feedback is really important to us, we have a dedicated Customer Service team here at Twinlakes Park, committed to ensuring we respond to guest comments, taking the necessary actions to continually make improvements in the experience we deliver to our guests. To ensure that we are able to investigate your feedback fully, please contact us within 4 weeks of your visit. We regret that we are unable to assist with feedback after this time.

Please be advised that it may take up to 28 working days to respond to your feedback due to investigations which may need to take place.