Travellers Choice Best Of The Best - Top 20 Amusement & Water Park in the World
Travellers Choice Best Of The Best - Top 20 Amusement & Water Park in the World
Closed
View OPEN TIMES

Check out our calendar for todays events!

Follow us

Facebook Twitter Instagram Youtube

Visit Santa in his grotto

28th November - 29th November
|
5th December - 6th December
|
12th December - 13th December
|
19th December - 24th December
🎅🏼✨ Step into Santa's Spectacular Grotto at Twinlakes Winter Wonderland! 🎄❄️

Get Ready for the Coziest, Jolliest Event of the Year! Secure your spot at the Twinlakes Winter Wonderland and meet Santa – it's a must-do for creating magical family memories! Don't miss out – book your tickets now and get ready for a magical experience filled with joy and wonder! Keep scrolling for all the enchantment!

BUY TICKETS
Save 25% Online
✨🎅 Experience the Magic of Santa's Grotto at Twinlakes Winter Wonderland! 🎄❄️

Santa’s Grotto at Twinlakes Park – A Magical Christmas Experience

Make Christmas extra magical with a visit to Santa’s Grotto at Twinlakes Park in Melton Mowbray, Leicestershire! Bring the family along for a festive adventure filled with twinkling lights, cheerful elves, enchanting characters and a very special meeting with Santa Claus himself.

Perfect for families looking for Christmas events in Leicestershire, our Santa’s Grotto is packed with festive fun from the moment you arrive. Journey through a magical winter wonderland, glide through snowy forests and travel to the North Pole before discovering Santa’s cosy log cabin.

Meet Santa Claus at Twinlakes Park

Step inside Santa’s cosy log cabin, warm yourself by the crackling fire and tell Santa all about your Christmas wishes. Whether it’s your little one’s first visit or a much-loved family tradition, meeting Santa at Twinlakes is a wonderful way to make memories together this Christmas.

Every child visiting Santa can enjoy our special Golden Ticket experience, giving them the chance to visit the Elves’ Toy Workshop and choose a special gift to take home. It’s all part of the magic that makes a Christmas visit to Twinlakes so memorable!

What’s Included in Santa’s Grotto?

Your Santa’s Grotto ticket includes a festive experience full of Christmas magic:

  • An enchanting Christmas Grotto filled with festive decorations, twinkling lights and magical surprises.
  • A sleigh ride as you journey through our winter wonderland towards the North Pole.
  • Meet Santa Claus in his cosy log cabin and share your Christmas wishes.
  • The Golden Ticket experience, where children can visit the Elves’ Toy Workshop to choose a special gift.

You can also purchase memorable photographs on the day, giving you a lovely keepsake of your family’s Christmas adventure.

Book Santa’s Grotto at Twinlakes Park

Planning a festive family day out? Make Twinlakes Park part of your Christmas traditions! Located in Melton Mowbray, Leicestershire, we’re a great choice for families looking for a magical Santa experience and Christmas activities for children.

Santa’s Grotto tickets must be booked online in advance. Simply select your preferred date and time when booking. Grotto tickets are charged per child, while accompanying adults can enter the Grotto free of charge.

Please note that a valid Twinlakes Park day ticket is also required for all visitors, unless you hold a qualifying annual pass or have already purchased a pre-paid ticket. Santa’s Grotto tickets do not replace your park admission ticket.

Santa’s Grotto is a popular part of our festive season, so we recommend booking early to secure your preferred date and time.

Make magical memories this Christmas at Twinlakes Park. Book your Santa’s Grotto experience online today!

Terms & Conditions

Terms & Conditions

TERMS FOR VISITING SANTA IN HIS GROTTO

Terms and Conditions:

1. Santa's Grotto tickets are subject to availability and must be purchased in advance. Please note that tickets are non-refundable.

2. Each ticket includes one special gift for the child accompanying the ticket-holder.

3. Only children with a valid ticket will receive a gift from Santa.

4. Accompanying adults are welcome to enter the grotto free of charge but will not receive a gift.

5. For Season Ticket holders, please note that only children need to purchase Santa's Grotto tickets.

6. Day visitors must first purchase tickets to Twinlakes Winter Wonderland Theme Park and then buy additional Santa's Grotto tickets.

7. We kindly ask that you arrive promptly for your scheduled grotto booking. However, please be aware that there may be a short wait to enter the grotto and join the queue. Please note that the time stated on your ticket indicates the time to join the queue and not the exact time you will meet Santa Claus. We appreciate your patience as we strive to provide a magical experience for all visitors.

8. To ensure the comfort and safety of all guests, groups may be split up, and there may be restrictions on the number of adults allowed inside Santa's cozy cabin.

9. Please be mindful and respectful of the overall experience, including the grotto, theming, Elves, and other characters. We reserve the right to ask you to leave or refuse entry if deemed necessary.

10. It is important to collect your physical ticket for the grotto from the gate or reception. No ticket, no entry. Please keep your ticket safe as lost tickets cannot be replaced or refunded.

11. While we understand the desire to capture special moments, please note that filming and photography are not permitted inside Santa's Grotto. However, we have a professional photographer on hand to snap a magical moment between you and Santa inside his cozy log cabin. These photographs are available to purchase as an optional extra at the end of your visit. We kindly ask for your cooperation in preserving the magic of the experience.

12. Please note that Santa's Grotto is not suitable for large mobility scooters. Additionally, for the comfort and safety of all guests, we kindly ask that no pushchairs or buggies be brought into the grotto. We appreciate your understanding in ensuring a pleasant experience for everyone.

13. Please note that due to the size and weight limitations of our beautifully crafted sleigh, not all adults may be able to ride alongside the little ones.  However, fear not! This provides a wonderful opportunity for children to enjoy a truly magical experience on Santa's Sleigh Ride, while adults lovingly wave them off, knowing that this adventure is theirs to cherish.

14. Children take priority on Santa's Sleigh Ride during peak busy times, ensuring they have plenty of space to relish in the delights of the North Pole. Adults, rest assured that you will still be able to witness the wide-eyed wonder and excitement of your little ones as they embark on this incredible journey. We appreciate your understanding and cooperation in making this experience unforgettable for the young ones.

For any additional information or queries, please do not hesitate to contact the Twinlakes office. Join us for a memorable journey to Santa's Grotto, where cherished memories are created, and the spirit of Christmas comes alive!